Frequently Asked Questions (FAQ)
In this section you can find answers to frequently asked questions.
1. I would like to save a single cropped photo rather than the whole print layout. How can I do it?
In Edit mode, click the Save Image button in the Quick Access Pane.
2. Do you guarantee that an ID photo prepared with this software will be accepted by official bodies?
ID Photo Creator supports recent requirements for ID photos from different countries. Your photo will certainly be accepted if cropped correctly. It is easy to modify every photo to meet the requirements. Note that some ID photos must be printed on a special kind of paper.
3. Can I prepare a photo at home and have it printed in a print shop?
Sure. When you are in Print mode, save the print layout, using one of the common print sizes. Save the print layout to a JPEG file. You can then copy this file to a flash card and take it to your print shop.
4. What is the benefit of purchasing ID Photo Creator?
We are always looking for ways to add new features and improve our software.
Our motto - Minimum price for Maximum features!
It means that full version's users get top priority technical support and free software updates until the next major version.
5. I purchased one license key for ID Photo Creator and try to activate it on several computers.
But I have the following message: "The license key is already activated!". Why I can't do it?
Each license key is used to activate only one copy of ID Photo Creator. If you want to use multiple copies of the software, then you need to purchase the appropriate number of license keys.
But if you want to use your license key on another computer, first it must be deactivated on this one via License Manager. After successful deactivation of the license key, please activate ID Photo Creator on another computer.
Video Tutorials
Getting Started (English)
Getting Started (Spanish)
Our video tutorials allows you to quickly master all features of ID Photo Creator.
Contact Support Team
If you cannot find the information you need or your question is not answered, please do not hesitate to contact our Technical Support Team. Customer service is available 7 days a week!